Valid for Sitecore
6.5, 6.6
Engagement Automation Cookbook
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Audience: Marketers, Administrators.
This document is designed to help marketers, developers, and content editors create, monitor, and supervise engagement plans. Engagement plans allow you to control some of the specific ways in which your website interacts and communicates with the visitors to your website.
Click the respective link to download the whole document:
Sitecore CMS 6.6 version:
Sitecore CMS 6.5 version: