| Planner |
Planner tasks:
- Strategy and governance:
- Site architecture
- Security
- High Availability
- Scalability
- Migration/Upgrade
- Staging
- Deployment
- Integration
- Troubleshooting
- Performance
- Directing development tasks on subsystems:
- Catalog
- Marketing
- Orders
- Profiles
- Staging
- BizTalk
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| Developer |
Developer Tasks:
- Builds Commerce Server Web applications.
- Customizes Commerce Server business logic.
- Modifies pipeline components.
- Develops custom pipeline components.
- Integrates the Web site together with existing systems and applications.
- Migrates existing e-commerce sites and databases.
- Customizes Commerce Server systems.
- Creates custom reports.
- Customizes/Extends subsystems:
- Catalog
- Marketing
- Orders
- Profiles
- Staging
- BizTalk
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| Administrator |
Administrator tasks:
- Packages, stages and moves sites.
- Configures and optimizes Commerce Server resources
- Maintains Commerce Server databases
- Troubleshoots the Web site environment
- Maximize the number of hosted sites per server
- Reduce support costs to help the business realize maximum revenue
- manage sites across multiple servers – maintain reliable infrastructure for
clients
- manage sites hosted by SaaS cloud providers – maintain reliable infrastructure
for clients and ensure SLA adherence
- leverage automation for routine administrative tasks
- software deployment
- hardware installation
- security standards implementation
- database administration
- server administration
- DNS
- Email
- Backups
- User administration
- help desk for client’s sites being hosted
- Deploy new applications and services to clients as market demands
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| Merchandiser |
Basic merchandising tasks:
- creating new products
- maintaining unstructured data, like the “About Us” page
- organizing products by categories
- hand managing inventory levels of products
- Grouping products into packages
- Pricing products – both on the product level, by group, and targeted towards
specific users
- Specials on the website:
- Endcaps – products that are highlighted on a per-category basis
- Featured Products”– new products and products that need to have more
exposure based on inventory status
- Import and export a product catalog into and out of a spreadsheet (like Excel,
for instance) for easier “bulk management”
- Operations on meta tags to support SEO.
- Staging
- Reports and analytics
Basic Marketing Tasks:
- Creating new advertising campaigns:
- Product-level ads
- Product-bundle level ads
- Shipping incentives
- Order-level incentives
- Targeting campaigns to respective shoppers (segmenting):
- Testing A/B
- Abandoned carts
- Opt ins
- Previously purchased related items
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