Use a Custom SMTP for email delivery
Set up EXM to use a Custom SMTP provider for sending email messages.
In EXM, you can choose between the Sitecore Email Cloud or the Custom SMTP to send your email messages.
The custom SMTP is an unmanaged service that suits low-volume (< 10k per month), low-complexity, or internal deployments. It is ideal for SMTP-only setups like MailServer, Exchange Server, AWS Email, SendGrid, or custom Port 25 deployments.
You can also use the Custom SMTP for testing before you deploy on the live Sitecore Email Cloud or connect to another established SMTP service.
Note
Sitecore will continue to support and maintain the Custom SMTP provider in its current state.
To switch from using the Sitecore Email Cloud to using the Custom SMTP, you must disable the Sparkpost
configurations and then enable the CustomSmtp
configurations.
To start using the Custom SMTP:
In the
Website\App_Config\Include\EmailExperience
folder, add the suffix.disabled
to the end of the following file names:Sitecore.EDS.Providers.Sparkpost.config
Sitecore.EDS.Providers.Sparkpost.Sync.config
In the
Website\App_Config\Include\EmailExperience
folder, remove the suffix.disabled
from the following file names:Sitecore.EDS.Providers.CustomSmtp.config.disabled
Sitecore.EDS.Providers.CustomSmtp.Sync.config.disabled
Open the enabled configuration files and configure your SMTP and POP3 servers.