Order Details page

The Order Details page displays a summary view of fields from throughout the order. Some are editable fields from the order item, some are projections of properties from components of the order, and some are computed fields such as Order Grand Total or Order Payments Total.

You can edit an order using Order global actions. You can put pending orders on hold while you make changes . Once an order is on hold, you can cancel it, release the hold, undo the changes in the hold, or set a fulfillment on the order. After you have completed changes, you must release the hold so that the order can go back in to the queue for processing.

You can extend orders modules, but by default they contain modules for RMAs, payments, order entitlements, fulfilments, and line tems. An order must be in a completed state in order to request an RMA. For all other changes, you must initiate them on an order that was previously in the pending or problem states, and is now on hold.