Valid for Sitecore
All Releases
Confirming KB918899 is installed
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KB918899 sometimes does not appear under Add or Remove Programs in the Windows Control Panel; the following steps may be more accurate in determining whether KB918899 is installed:
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Log in to Windows as a user with administrative rights
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Launch Internet Explorer
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Select Tools > Windows Update
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Select Custom in the resulting web page:
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If updates are hidden, select Restore them now:
Select KB918899 and Restore and Check Again:
If KB918899 appears, it can be installed using Review and install updates :
Otherwise KB9188909 does not appear it is probably already installed:
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