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The web form reports

Abstract

The Web form report types that show information about contacts who interact with your web forms.

Web form reports provide information about the contacts that interact with your web forms. The reports have a number of fields providing detailed information about a specific web form.

When you open Form Reports, the Summary and Detailed tabs display the reports and the Actions button enables you to export the data to Microsoft Excel or XML format.

Report

Description

Summary

Displays a bar chart indicating the number of submitted forms. The fields of the web form are displayed on the left, and the corresponding bar indicates the number of times that a field has been filled in.

Detailed Reports

Lists the contacts that have interacted with the web form.

Each row contains the following information:

  • Name – the business name, based on a contact's public IP address.

    Note

    The name row is displayed only if you have Sitecore IP Geolocation service enabled.

  • Date – the date that the contact last submitted a report.

  • Value – the engagement value that you have assigned to the web form and that the visitor has earned by submitting it.

  • Visits – the total number of visits to the page containing the web form that the specified contact interacted with.

  • Submission attempts – the number of times that the submit button was clicked on the web form by the specified contact in the report.

  • Dropouts – the total number of times that the web form was not submitted by a specified contact, even though some of the fields were filled in.

  • Failures – the total number of failed save actions that were registered on the web form submission. A web form can be submitted even when save actions have failed.

  • Result – a successful or failed submission by the specified contact.

Details

Displays summaries about the following web form submission details.

  • Visits – the total number of visitors who have interacted with the web form in the page.

  • Submission attempts – the total number of times that visitors clicked the submit button.

  • Dropouts – the total number of times that visitors filled in form fields but did not submit the form.

  • Successful submissions – the total number of times that visitors successfully submitted the web form and data was collected.