SLA for Managed Cloud Standard

Abstract

Refer to the SLA for the Managed Cloud Standard support services.

Sitecore offers a rich set of support and services in accordance with the sales and licensing agreement for Managed Cloud Standard.

On Sitecore Knowledge Base, you can read more about the Sitecore Managed Cloud Standard services, including:

  • The scope of support for Managed Cloud Standard.

  • The Service Level Agreement (SLA) options and commitments for Sitecore Managed Cloud Standard.

  • A catalog of available services.

  • Related information.

For the full SLA for Managed Cloud Standard, contact your regional Sitecore sales representative.