Default Value Mappings

By default, the contact synchronization process maps the following values from the Salesforce contact to the xDB contact.

These mappings are defined in the value mapping set named Salesforce Contact to xDB Contact.

The following values are written to the xDB contact’s identifiers:

Property Description
IdentificationLevel The value that indicates the contact is known: 2
Identifier The value of the Salesforce contact attribute Email

The following values are mapped from the Salesforce contact to the xDB contact:

Salesforce Contact xDB Contact Facet Facet Property Description
Id Salesforce ContactId Contact ID from Salesforce
Email Emails SmtpAddress Email address
HasOptedOutOfEmail Communication Profile ConsentRevoked Bulk email opt-out
FirstName Personal FirstName First name
LastName Personal Surname Last name (surname)
MailingCity Addresses City City
MailingCountry Addresses Country Country
MailingPostalCode Addresses PostalCode Postal code
MailingState Addresses StateProvince State or province
MailingStreet Addresses StreetLine1 Street address (line 1)
Phone Personal Number Telephone number
Title Personal JobTitle Job title

In addition, the following values are written to the xDB contact.

xDB Contact Facet Facet Property Description
Salesforce LastSynced The date/time when the value mappings were last applied.
Salesforce CrmName The tenant name.