Limit Mapped Values

Synchronizing values from a Salesforce contact involves reading fields from Salesforce and then mapping those values to the xDB Contact. If you want to limit the values that are synchronized, you must disable the value mapping, and potentially prevent the Salesforce contact field from being read.

Disable Value Mapping

Existing value mappings can be disabled or deleted. However, disabling a value mapping is often preferable to deleting a value mapping because you may, in the future, decide that you want the value mapping after all.

  1. Navigate to your tenant.
  2. Navigate to Value Mapping Sets > Salesforce Contact to xDB Contact.
  3. Select the value mapping item you want to disable.
  4. For the field Enabled, untick the box.
  5. Save the item.

This setting will take affect the next time the synchronization process runs.

Note

This setting will affect the Salesforce contacts are read in the future. Values that are already mapped will not be removed from Sitecore.

Limit Attributes Read from Salesforce

By disabling the value mapping, you will prevent the value from being set on the xDB contact. You will not, however, prevent Salesforce Connect from reading the field from Salesforce.

In order to ensure the field does not get read from Salesforce, you must disable the value accessor that corresponds to the field.

  1. Navigate to your tenant.
  2. Navigate to Data Access > Value Accessor Sets > Providers.
  3. Navigate to Salesforce > Salesforce Contact Fields.
  4. Select the value accessor.
  5. For the field Enabled, untick the box.
  6. Save the item.

This setting will take affect the next time the synchronization process runs.

Caution

If you disable the value accessor without disabling the corresponding value mapper, an error will occur when you run the synchronization process.