Supervising engagement plans
Open an engagement plan in the Supervisor to see how many users are in each state.
An engagement plan is a predefined plan that lets you control how your website interacts with some visitors. You use engagement plans to nurture relationships with your visitors by adapting communication to use the content, channels, and media that are appropriate for each individual interaction.
After you have deployed an engagement plan, you can open it in the Supervisor and see how many users are currently in each state in the plan. You can also test your engagement plans before they go live. You can add visitors to any of the states that it contains and then make the plan evaluate the conditions that you have defined and force the triggers.
In the Supervisor, you can see:
All of the states and conditions in the engagement plan.
The number of visitors that are in each state.
The percentage of the total number of visitors that are in each state.
The Supervisor also displays a pie chart that illustrates the distribution of visitors in the engagement plan.
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