The EXM double opt-in process
Set up and customize a double opt-in subscription process.
The Email Experience Manager provides a series of controls and messages that help you to set up and customize a double opt-in subscription process.
The EXM double opt-in process consists of:
Signing up via the self-service subscription control. EXM provides a default subscription form control.
Redirecting to a confirmation page (optional).
Sending a confirmation email message with a subscription confirmation link.
Adding a subscriber to the database. After clicking the subscription confirmation link, a new subscriber is assigned a unique ID and is added to the database.
Sending a subscription notification message.
By default, subscribers stay on the same page after changing the mailing list subscriptions. However, you can create custom confirmation pages and provide the module with the paths to start redirecting subscribers. You can also customize email campaigns that the module sends to subscribers during the subscription process.
You cannot disable the subscription confirmation or otherwise switch to single opt-in.
The EXM double opt-in process provides the following customizable settings:
Name | Location | Description |
|---|---|---|
E-mail Sent ConfirmationPage | Manager root item > Subscription control | Redirect subscribers to a confirmation page after submitting the subscription form. You specify the relative path to your custom page item. By default, this field is empty which means that the visitor stays on the same page. |
StandardMessages.SubscriptionConfirmation | Use a custom subscription confirmation message. You replace the default value with the relative path to your custom message item. The default value is: Service Messages/Self-Service Subscription/Subscription Confirmation | |
Final Confirmation Page | Manager root item > Subscription control | Redirect subscribers to a final confirmation page after clicking the subscription confirmation link. You specify the relative path to your custom page item. By default, this field is empty which means that the visitor stays on the same page. |
StandardMessages.SubscriptionNotification | Use a custom subscription notification message. You replace the default value with the relative path to your custom message item. The default value is: Service Messages/Self-Service Subscription/Subscription Notification | |
ConfirmationPeriod | Set a custom confirmation period in days. You specify how many days the subscription confirmation link expires. The default value is |