Create a new language version of a message

Abstract

Send an email campaign in multiple languages, so your recipients can read it in their preferred language.

You can create and send versions of your email campaigns in multiple languages so that your recipients can read the message in their preferred language. In addition, you can target your recipients better by adjusting the type of links, landing pages, or images for each language version of the email campaign.

Note

To create the message in multiple languages, the relevant languages must be available in your Sitecore installation. If you need to add a new language to Sitecore, you must contact your Sitecore administrator.

To create a new language version of a message:

  1. In the Email Experience Manager, open the email campaign that you want to create a new language version for.

  2. Click the Message language button 7E012D0E3C6A4F52903A783127C9B70A.png.

    0EEE0CE73A6C4D76854F1060C85E6D55.png

    The letters on the Message language button indicate the language of the message version that is currently displayed. This language version is also the default message version. The drop-down menu displays all the languages that are available in your Sitecore installation and the check mark next to the language, means that a version of the message in that language is created.

    Important

    The letters on the Message language button is a language code and not a country code.

  3. In the Message languages drop-down menu, click the language that you want create a version of the message in.

    The new language version opens and a notification appears, telling you that a new language version has been created.

    0D6CDC6A7290429CAA9657A9198178DB.png

    Note

    Any attachments that are attached to the original language version is copied automatically to all new language versions. You can delete these attachments or add new attachments to the new language version.

  4. Save your changes.

  5. Edit and translate the new language version of the email campaign. Use the Message language drop-down menu to switch between the available language versions.

Note

When you are ready to send the email campaign, on the Delivery tab, select the Multi-language check box to send your email campaign in the preferred language of each recipient.